LIKE A TRUE PROFESSIONAL

I was floundering around trying to repair my house , after having been abandoned by contractors and get it ready to sell. I was also looking for another place to live, maintain my sanity and physical health, all at the same time. I had divided each project into smaller parts so that the completion of each part coordinated with the completion of the other and contributed positively to the overall goal. In the middle of this morass, I was introduced to Rica through a brochure that had been given to me while visiting a possible new residence. When I finally interviewed her, she did not appear to be offended by the seemingly irresponsible and scattered approach to my life. I saw her again and was upfront about all the difficulties she could expect to have to deal with should she agree to sell my house. She humbly accepted this task, Rica approached this task like the true professional she is. She found me a local insurance agent who helped me see that my house remained insured after my original coverage was cancelled. She subtly intervened when an ambiguous delay interfered with the coinciding of the sale of my house with my moving into a new assisted living facility. She followed this task through to the end so we saw reality eventually prevail. From her file of resources, she found me an electrician, a handyman, a carpet-layer and a cleaning crew. We were ready to move in the new residence when they finally decided to open their doors. Rica rejoiced with me and read the fine print in the real estate documents and explained them to me so I could understand what I was expected to sign. Rica extended herself beyond the role of realtor by gifting me with a magnifier so I could read what my declining vision prevented me from seeing. She directed her assistant to help me do my grocery shopping when my transportation arrangements were canceled. Our conversations were always authentic and permitted a stress-free interchange. I have finally moved into my new home. Rica has visited me twice and has sent me pictures that have let me follow her activities. Our conversations are still honest and direct but are no longer focussed on my real estate transaction. Rica has recognized that buying and selling a house is a journey that no one should make alone. I am grateful to have had Rica accompany me on this journey: she sensed that I needed her; helped me grieve for the loss of a house I had lived in for 37 years and helped me prepare for the next phase of my life by being my friend.

Myrna M.